Key Responsibilities

• Handle inbound and outbound calls (Local & International).
• Engage with prospective customers and promote company products/services.
• Understand customer needs, provide suitable solutions, and close sales opportunities.
• Achieve monthly sales targets and performance goals.
• Maintain accurate customer records and update the CRM/database.
• Track leads, manage the sales pipeline, and conduct timely follow-ups.
• Share customer insights and market feedback to support business growth and service improvement.

Requirements

• Excellent spoken and written English communication skills (Mandatory).
• Bachelor’s or Master’s degree in any discipline.
• Minimum 2 years of experience in Online Sales & Support, Online Customer Support, Call Center, IT/ITS Company, or FinTech (Preferred).
• Basic to intermediate computer proficiency.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work in a target-driven and fast-paced environment.
• Self-motivated, proactive, responsible, and customer-focused.

Benefits & Perks

• Competitive salary with attractive incentive structure.
• Provident Fund.
• Yearly salary review and increment.
• Festival Bonus (2 per year).
• Additional healthcare coverage.
• Leave encashment benefits.
• Snacks, tea, and coffee.
• Annual office tours / Day outings.
• Buffet dinner & Get-together events.
• Friendly, collaborative, and growth-oriented workplace.
• Other benefits as per company policy.