Terms and Conditions

Recharging your brand to its maximum value.

Last Updated: 15th January, 2026

Introduction

Welcome to dial2support (“Company,” “we,” “our,” “us”)!

These Terms of Service (“Terms,” “Terms of Service”) govern your use of our website located at https://dial2support.com (together or individually, “Service”) operated by dial2support.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your use of our Service.

Your agreement includes these Terms and our Privacy Policy (“Agreements”). By using our Service, you acknowledge that you have read and understood these Agreements and agree to be bound by them.

If you do not agree to or cannot comply with these Agreements, you may not use the Service. Please contact us via email at info@dial2support.com to find a solution. These Terms apply to all visitors, users, and others who wish to access or use the dial2support Service.

Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving communications from us at any time by following the unsubscribe link or emailing info@dial2support.com

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to provide certain information relevant to your Purchase, including but not limited to your credit/debit card number, expiration date, billing address, and shipping information.

You represent and warrant that: (i) you have the legal right to use any payment method(s) in connection with any Purchase; and (ii) the information you provide is accurate, complete, and correct.

We may use third-party services to facilitate payments and process Purchases. By submitting your information, you grant us the right to provide this information to these third parties, as outlined in our Privacy Policy.

We reserve the right to refuse or cancel your order at any time, including but not limited to issues with product/service availability, pricing errors, or suspicion of fraud.

Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions (“Promotions”) made available through the Service may have their own separate rules. If you participate in any Promotions, please review the applicable rules. In case of conflict, Promotion rules will apply.

Subscriptions

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring basis (“Billing Cycle”). Billing cycles are set based on the subscription plan you select.

At the end of each Billing Cycle, your subscription will automatically renew under the same conditions unless you cancel it. You may cancel the renewal through your account management page or by contacting our customer support team at info@dial2support.com

A valid payment method is required for subscriptions. By submitting payment information, you authorize us to charge any subscription fees incurred through your account.

If automatic billing fails, dial2support reserves the right to terminate your access to the Service immediately.

Fee Changes

dial2support may modify any Service or Subscription fee at its discretion. Any fee change will take effect at the end of the current Billing Cycle, with prior notice provided to allow you to terminate your Subscription before the change becomes effective.

Your continued use of the Service after a fee change constitutes your agreement to pay the updated fee.

Refunds

If your refund is approved, a credit will be applied to your payment method within a certain number of days. For special cases, contact our customer support at info@dial2support.com

Processing your request may take 7-10 days. To learn more, visit our refund page.

Content

We reserve the right to monitor and edit all user-generated content. Content found on or through this Service is the property of dial2support or used with permission. You may not distribute, modify, or use this content for commercial purposes without express written permission from us.

No Use By Minors

The Service is intended only for individuals at least 18 years old. By accessing or using the Service, you warrant that you are at least 18 years of age. If you are under 18, you are prohibited from using the Service.

Accounts

When creating an account, you guarantee that you are above 18 and that your information is accurate, complete, and current. We reserve the right to terminate accounts with inaccurate or obsolete information.

You are responsible for maintaining the confidentiality of your account and password. Notify us immediately if you suspect any unauthorized use of your account.

Intellectual Property

The Service and its original content, features, and functionality are exclusive to dial2support and its licensors. The Service is protected by copyright, trademark, and other laws. Trademarks may not be used without written consent from dial2support.

Copyright Policy

We respect intellectual property rights. If you believe that content on our Service infringes your copyright, please submit a claim via email to info@dial2support.com with the subject “Copyright Infringement.”

DMCA Notice and Procedure for Copyright Infringement Claims

To file a DMCA notice, provide the following in writing:

  • An electronic or physical signature of the person authorized to act on behalf of the copyright owner;
  • A description of the copyrighted work and its location on the Service;
  • Your contact details, including address and email;
  • A statement that you believe the use is unauthorized;
  • A statement that the information in the notice is accurate, under penalty of perjury.

Contact our Copyright Agent via email: info@dial2support.com

Error Reporting and Feedback

You may submit feedback on errors, suggestions, or problems related to the Service. By submitting feedback, you grant us the right to use it as described in the Terms.

Links to Other Websites

The Service may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. We recommend reading the terms and privacy policies of any third-party website you visit.

Disclaimer of Warranty

The Service is provided on an “as is” and “as available” basis. We make no warranties regarding its accuracy, reliability, or availability. Use of the Service is at your own risk.

Limitation of Liability

Except as prohibited by law, we are not liable for any indirect, punitive, or consequential damages arising from the use of the Service. Our liability is limited to the amount paid for the Service or product.

Termination

We may terminate or suspend your account without notice for any reason, including a breach of these Terms.

Governing Law

These Terms are governed by the laws of Bangladesh. Any legal action will be subject to the jurisdiction of the Bangladesh courts.

Changes to Service

We may withdraw or amend the Service at any time without notice. We are not liable for any unavailability of the Service.

Amendments to Terms

We may amend the Terms at any time. Continued use of the Service constitutes your acceptance of the new terms.

Waiver and Severability

No waiver of any provision of these Terms shall be considered a further waiver. If a provision is deemed invalid, the rest of the Terms will remain in effect.

Acknowledgment

By using our Service, you acknowledge that you have read and agree to these Terms.

Contact Us

For feedback, comments, or support, email us at info@dial2support.com